US Orders: Send your jewelry back within 30 days of ordering using a pre-paid label. You can choose either store credit (free return shipping) or refund to original payment method ($5 return shipping, which will be deducted from the refund).
International Orders: Send your jewelry back within 45 days of ordering. You can choose either store credit or refund to original payment method. Buyers will be responsible for shipping the package back to us.
Returns are processed within 1-2 weeks after the package is received. You will receive a confirmation email as soon as it is processed.
QUALIFYING RETURN ITEMS
- Jewelry must be unworn. No visible signs of use, including perfume, scents, etc.
- All original packaging must be included (pouch, envelope, sleeve).
- We do not accept returns for the personalized jewelry or final sale items.
*US only. International orders are responsible for shipping.
If you have any further questions, please contact us at firstname.lastname@example.org.